Well, this isn’t surprising. If you’ve been following the Cyberpunk 2077 news cycle, then you probably already know that Cyberpunk is a hot mess on last-gen consoles. But apparently, things are so bad that CD Projekt Red started issuing refunds and posted an apology on Twitter.
Cyberpunk 2077 and its developer, CD Projekt Red, have been tied up in a seemingly never-ending string of PR nightmare that includes (drum-roll please) reports of the game developer utilizing abusive crunch practices, criticism for transphobic aspects of the game’s marketing, and pre-patch copies of the game not having adequate seizure warnings, just to name a few. On top of all of this, it really didn’t help that CDPR’s case that Cyberpunk was to varying degrees broken across all platforms at launch and still very much is on last-gen consoles.
I don’t think it’s extrapolating to acknowledge that CD Projekt Red hasn’t been doing that great in the last few weeks surrounding the launch of Cyberpunk 2077. But at the very least, CDPR did post a formal apology to Twitter for the game’s poor performance on last-gen consoles and announced that they’re accepting refunds for Cyberpunk 2077 on PS4 and Xbox One.
The post starts by apologizing for “not showing the game on base last-gen consoles before it premiered” and not allowing the game’s audience to make informed decisions about their purchases.
Now, if this sounds like CDPR is admitting in public relations jargon that they lied to Cyberpunk 2077’s investors and, more importantly, their audience before launch, that’s because they are. Gamesradar reported a few weeks before the Cyberpunk 2077 launch that CDPR CEO Adam Kaciński claimed in a call to investors that performance on base last-gen consoles was “surprisingly good,” and that delaying the game’s launch allowed the developer to get Cyberpunk to perform “great on every platform.”
In addition to the apology, the post also confirms that CD Projekt Red will also be accepting refunds on last-gen copies of the game. The post also promises that there will be another update coming in the next week and that there will be two large patches coming in January and February that should address performance issues on consoles.
Unsurprisingly, the apology also clarifies that patches won’t ever make the game look like it’s “running on a high-spec PC or next-gen console, but it will be closer to that experience than it is now.”